Privacy Policy

 

Privacy Policy – Shri Shaktimayi

Shri Shaktimayi operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated and trustworthy Ayurvedic shopping experience (the “Services”).

Shri Shaktimayi is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with our Services and as permitted by law:

  • Contact details: Name, billing address, shipping address, phone number, email address

  • Financial information: Payment method details, transaction confirmations (processed securely via Shopify/payment gateways)

  • Account information: Username, password, preferences, and settings

  • Transaction information: Products viewed, added to cart, purchased, returned, or cancelled

  • Communication data: Messages or inquiries sent to customer support

  • Device information: IP address, browser type, device identifiers

  • Usage information: Interaction with our website, pages visited, time spent

Sources of Personal Information

We collect personal information from:

  • You directly when you place an order, create an account, or contact us

  • Automatically through cookies and similar technologies

  • Service providers such as Shopify, payment gateways, and shipping partners

  • Third-party partners supporting analytics or marketing

How We Use Your Personal Information

We use your personal information to:

1. Provide and Improve Our Services

  • Process orders and payments

  • Deliver products and manage returns

  • Maintain user accounts

  • Customize your shopping experience

  • Recommend relevant Ayurvedic products

2. Marketing & Communication

  • Send order updates, offers, and promotional messages (email/SMS)

  • Display relevant ads based on browsing activity

3. Security & Fraud Prevention

  • Verify transactions

  • Prevent fraudulent or unauthorized activities

  • Maintain secure shopping experience

4. Legal & Compliance

  • Comply with applicable laws and regulations

  • Respond to lawful requests by authorities

  • Enforce our policies

How We Share Personal Information

We may share your personal information:

  • With Shopify and trusted service providers (payment processing, logistics, IT support)

  • With marketing partners for promotional purposes

  • When required by law or legal process

  • During business transfers such as mergers or restructuring

We do not sell your personal information.

Relationship with Shopify

Our store is hosted on Shopify, which collects and processes personal information necessary to operate the Services. Information submitted to our store may be shared with Shopify and its partners, including those located outside your country.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided personal data, please contact us for deletion.

Data Security & Retention

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure.

We retain personal information only as long as necessary to:

  • Provide Services

  • Meet legal obligations

  • Resolve disputes

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Request data portability

  • Opt out of marketing communications

You can unsubscribe from promotional emails at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

Shri Shaktimayi Ayurvedic
📍 B 34/1 Sanjay Apartment, Chaukaghat, In front of Regional Employment Office, 221001 varanasi Uttar Pradesh, India
📞 Customer Support: +91-94159 40255